June 14, 2018

r/SMITE Post (Improvements)

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Reddit  |  Improvements  |  LootBoxes  |  Matchmaking  |  Modes  |  Skins  |  Queue
Link to the original post is HERE.

So I followed up my last Reddit post with this one. Just posted, so we'll see how it's taken. I really, really would love to see some actual Hi-Rez response...would really like to hear their response and see if they actually do listen, whether or not they take the advice.



I posted a few days ago about trying to keep things in perspective, and gave some kudos overall to the game we love (or hate to love, or are starting to hate, or whatever) and the development team behind it. (Or perhaps it wasn't so much kudos, but a plea for people to temper their rage)

I'm not a Hi-Rez homer. There are plenty of things I wish were different. But I'm also not going to scream because the game is unavailable for a day, or because I can't play Zhong/Thana until next patch (hey people, there are almost 100 other gods I can choose). I get people's frustrations. They're legitimate, but for some, I feel the intensity of their reactions are not.

What I'd said has been said before by others, and what I'll say now isn't really any different, but I thought putting together (what I feel is) a REASONABLE list of things that Hi-Rez might consider doing to improve SMITE would be a good topic (and I felt like writing). Again, for some, probably TL;DR, but for those that stick around, thanks for taking the time.


**BUGS BUGS BUGS**

The game is riddled with them. Some are random and relatively minor (oops, can't buy on the platform in Assault when I first get into the match, so I have to die...it's Assault so whatever), and some are game-breaking (crashes affecting ranked games, can't even get into game, etc.).

(Thanks HR by the way for fixing the mouse wheel scrolling, that was seriously annoying for years)

With the game on 3 separate platforms, there's some major work to be done.
Cleaning up the code and minimizing these issues should be their FIRST priority.

This is definitely easier said than done. I honestly have no clue how to code, so I don't envy this task, and I'm sure some of these issues aren't easily repeatable. But it CAN and SHOULD be done. Is it being done? I believe so. HR staff has said so. But I think they might be able to put more time and focus into it.

If it means slowing down patches, I'm all for it. HR might not be because staff meetings may point to the need to meet certain monthly $$$ goals and thus need to release those skins regularly, but I've got suggestions for that too.


**Skins, Bundles, Loot Boxes**

Backlash on loot boxes has been great. I'm glad the gaming community as a whole has been coming down on it. Spending money for randomized "prizes" is indirectly gambling, and if you want to do that, go to Vegas.

https://www.youtube.com/watch?v=26ZX7NbOhks
https://www.theverge.com/2018/6/10/17447914/devolver-digital-e3-loot-box-coin-gag
https://kotaku.com/battlefield-v-shows-how-the-video-game-industry-is-turn-1826368029

HR should recognize this and start the process to get rid of this in their game altogether. I believe they've already started doing this to a degree, by offering (bugged? surprise!) Daily Bundles. You're still likely getting some skins or whatnot that you don't want, to get something you DO want...but at least the purchase is clear and 100% a decision you make, based on your estimation of the value.

Another thing people complain about is that there are too many exclusive and limited skins. It's HR's right to categorize those skins however they want, but I personally feel they'll end up seeing more revenue (and happy customers) by changing the ratio of directly purchasable and limited skins.

Solution? Take a good amount of those currently exclusive/limited skins, and make them directly purchasable. Oh, this will upset those people that already bought those skins due to them being in that category (and maybe spending a ton due to loot box randomization)? Solution: refund those people that already own those specific skins with a % of gems.

HR...you won't technically "lose" money by refunding those gems...meaning, you don't have to shell out any money yourselves. That's all just digital in-game currency, and can't be converted to crypto. You might lose out on future potential money because those people will have extra gems...but I strongly feel that, given the chance, you'll start seeing a shift and uptick in the amount of money spent.

Tell me you'll think about it, at least.


**Matchmaking, Queue Times, and Too Many Modes**

Okay, matchmaking is being worked on. I hope it works well. We need to give HR some more time to get it ready and implement it (and not have people react the day after it's implemented if you get a bad matchup!!!).

Queue times and # of modes sort of go hand-in-hand. DMBrandon stated recently that SMITE should reduce the # of game modes (something he's actually said countless times, I believe). Others have echoed the sentiment. This would help funnel players into situations where we get quicker queues and better matchmaking, which is a good idea in theory.

The biggest issue comes from the fact that different people have different mode preferences, or love being able to change things up. How do you balance the right for people to keep playing the modes they love, whether it's the pure Conquest mode, or the "casual scrub" Arena mode? (then of course you have both casual and ranked variants of some of these!) Because the only reason this game is still in existence is because there AREN'T just people that only play Conquest. Understand here...if this turns into an elitist game, it's probably not going to be here long.

I believe dropping 1 or 2 game modes will help, but I'm not convinced keeping only 3 modes is the best solution. In all honesty...I don't HAVE a solution. There are some great qualities (and terrible ones) about almost all modes (though some will argue that, of course).

I personally would get rid of Siege. I think there's legitimate reason to keep Joust. Same with Arena. And of course Conquest. MOTDs can be fun, though they're not typically my thing, but they offer the greatest variation of all "modes."

In any case, *some* change would be a good thing. Take this with the other things above, and I think you've got a winning combination to maintain the current player base, improve player-developer relations, and help grow the game.

Thoughts?