Im also having this problem, and im also from CZ, could this be a problem with our email address? Was this ever solved? I put money into my account and i cannot get it back because of a simple password problem. And nobody is answering me...
I would like to point out that this is not the official smite forum and no support staff from titanforge/Hi-rez looks at this forum.
You should probably repost your question at smitegame.com for that kind of help. (if it goes to the home page look under the tab more in the top right)
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