Basically, this is where you can draft pick, and basically is a higher quality version of random that isn't actually ranked.
Why?
Well, let's say you wanted to test out a new god or a build idea, but didn't want to fight complete newbies, but you are unwilling to risk your spot in ranked. Also for players who don't like mirror matches.
It can also be a way to gently introduce players to ranked for those who are interested. They can face a more quality batch of players before diving in.
Casual queue was with bans a while back actually (just for a short time though) :p
I've been nagging for them to make 5v5s draft pick, it's so stupid to practice when your up against mirror teams and scrims needs planing so just making 5v5 draft pick would make everything so freaking easy and let new teams practice in a good way.
But yeah duo queue with draft pick would be fine, but not super important IMO (think they might have experimented with casual draft pick earlier, but not sure) :P
The problem is that it would take away ppl from ranked and casual queue, so ppl* would complain even more about the matchmaking.
*idiots who don't get that the playerbase effects the matchmaking.
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