Want to talk a little bit about practice mode

most of those smurfs are Bronze smurfs though so even a beginner could do something. but that smurfs get matched against each other is the same that the bots get matched against each other hidden Elo is the key here.

and people buy them because they are bronze but feel they are plat or diamond (whatever higher then their current elo) and then do their placements again (ending up in the same Elo getting them to blame the system)

or sometimes they will just get low with their placements to stomp bronzies etc.