If you edit your profile and click on your current avatar (to open the avatar collection), does the top left avatar in the overview display the SMITEFire logo?
In that case, it's probably best if I direct you to this thread, which I've just updated to reflect changes made to the edit profile page since that thread was last updated. As Bernardo mentioned, the edit profile page used to have some info on "something about gravatars" (which refers to a Gravatar account that you'll need to set up a custom avatar), but that doesn't seem to be there anymore.
Anyway, could you follow the directions in the thread I linked and let me know if that works for you? :)
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