[Help] I can't download the game

Hello smitefire community, I have a bit of a problem ..

I'm unable to download the game..

the downloader keeps getting stuck at 0.5% then resets to 0.3% in an endless loop !

I have tried the "Restart Service" method , no use ..

and also switched Firewall and UAC off, didn't work

Tried running it as Admin, still the same problem :'(

I contacted support about it, they gave me a CMD program to manually uninstall the game files and delete registry stuff, then they told me to try and re-download it again

Howver, that STILL didn't solve the problem, it isn't downloading..
it is always stuck at that 0.5 percent of death

Can anyone help me pls ?
I reeeeeeealy want to play this game so bad -_-"

am running Windows7 64-bit