Are you still able to buy gems using a prepaid visa gift card? If so, do you choose the credit/debit option or do you choose more options and click on the visa icon?
This isn't an official Smite website, so take this with a grain of salt: if the card has a 16 digit number like a non prepaid one, then you should be able to use one. If it doesn't, you may need to contact HiRez about it.
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